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Cueva Ventana Journey

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Badge of Excellence
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San Juan, Caribbean
39
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Free Cancellation
up to 24 hours in advance
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icon4 to 5 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms

Overview

Get epic views of the Rio Grande de Arecibo on this hiking tour from San Juan. With a small group of just 13 people or fewer and a guide, explore the landscape and the cave, accessible via hiking trail. Listen to commentary on the original inhabitants, the Taino Indians, and the local flora and fauna.
  • Guide ensures safety and provides commentary
  • Bottled water and snacks included
  • Safety equipment provided
  • Small group of just 13 people or fewer
Saved to wishlist!
Air-conditioned vehicle
Snacks
Bottled water
Use of Helmets and Flashlights
Gratuities

Departure Point

Traveler pickup is offered
Please contact us for any doubts about your location and our van is easy to spot as it is very colorful and with our logo.

Departure Time

9:00 AM
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • May be operated by a multi-lingual guide (Spanish and English)
  • Service animals allowed
  • Near public transportation
  • Most travelers can participate
  • This tour/activity will have a maximum of 13 travelers
  • OPERATED BY West Side Destination

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cueva Ventana Journey?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cueva Ventana Journey.
Q:
What is the policy on sanitization during Cueva Ventana Journey?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cueva Ventana Journey.
Q:
What is the social distancing policy during Cueva Ventana Journey?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cueva Ventana Journey.
Q:
What measures are being taken to ensure staff health & safety during Cueva Ventana Journey?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cueva Ventana Journey.
Q:
What is the maximum group size during Cueva Ventana Journey?
A:This activity will have a maximum of 13 travelers.

See all safety measures taken by Cueva Ventana Journey.

Still Have Questions?


Traveler Photos

Reviews

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star-5
21 Reviews
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Reviews by Viator travelers

Showing 1-9 of 21 reviews
star-5
Don’t hesitate, just do it!
kelly_d
, Jun 2021
Absolutely awesome tour! Bobby and Roberto were accommodating, knowledgeable, humorous, and very inviting. My friend and I felt very acknowledged and cared for the entire trip. They even took the time to explain where we should go, what places we should eat at, what we should Google, and what places to avoid. Overall, I would 100% recommend this tour! You learn so much about the history of the caves and you get to be apart of the learning experience. Thank you Bobby and Roberto!!!
icon Response from Host , Jun 2021
Thank you for the beautiful review! Glad we could exceed your expectations, we love providing you with the most personalized experience possible.
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star-5
Roberto is the best guide
Brad_M
, Jun 2021
Roberto made the trip fun, exciting and is very knowledgeable. Trust the other reviews and go with this guide, I'm glad we did.
icon Response from Host , Jun 2021
Thank you for the awesome review! We are glad you had a wonderful time.
HelpfulHelpful
star-5
You have to do this tour!!
Elizabeth_G
, May 2021
This tour was awesome! Our guides Bobby and Roberto were so friendly and were a blast to talk to! They made sure we got the most of the cave experience!!
icon Response from Host , Jun 2021
Thank you for the great review! It is our mission to give you a beautiful adventure.
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star-5
Amazing!
Stephanie_P
, May 2021
This was such a nice experience! We were picked up right outside of where we were staying and both our tour guides were so informative & friendly. They took the time to teach us things that the bigger group’s tour guide was not, and took all the pictures we wanted / showed us the best spots for them :) definitely worth the money. The cueva ventana itself was sooo beautiful, took my breath away! I love that we got back in time to still enjoy the rest of our day as well. Recommend 100%
icon Response from Host , Jun 2021
Thank you for the wonderful review! It is always our pleasure to provide the best service and exceed your expectations.
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star-5
a MUST SEE in PR!
Elena_V
, Apr 2021
Bobby was an AWESOME tour guide. He provided tons of interesting information and was friendly, kind, and funny! The tour itself was fantastic— one of our favorite parts of the trip. Thank you so much for a great experience, Bobby and team!
icon Response from Host , Apr 2021
Thank you for the wonderful review! At West Side Destination we strive to provide top notch experiences for our guests. We are very happy you had an exciting time with Bobby and the crew at Cueva Ventana.
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star-5
Our tour guide, Roberto,...
Karen_K
, Apr 2021
Our tour guide, Roberto, was so amazing. He pointed out things that weren't even visible. He was a botanist with a double Bachelors degree. Really enjoyed our tour!
icon Response from Host , Apr 2021
Thank you for the wonderful review! It is a great pleasure to always exceed you expectations here at West Side Destination! Glad you had an awesome time!
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star-5
Amazing Views & Nature
Anna_A
, Apr 2021
Roberto explained to us so much interesting information about Puerto Rico. The tour offered so much more than we even expected. So many amazing plants and trees on the hike. The caves were fascinating and the views were worth the journey.
icon Response from Host , Apr 2021
Thank you for the great review! We are glad you had an awesome time and it is our mission to provide you with the most information and exceed your expectations.
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star-5
Super informative and fun
Jody_L
, Apr 2021
My tour guide was so informative and provided a lot of history of the island on the way to the caves. Also while at the caves, he gave us extra information and showed us some cool things within the cave that the other tour guides didn’t mention. Overall, he was so friendly and a great person to ask question about anything of Puerto Rico’s history
icon Response from Host , Apr 2021
Thank you for the awesome review! We are glad you had a spectacular experience! We always strive to go the extra mile and exceed your expectations!
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star-5
Great experience in Puerto Rico
Y_S
, Mar 2021
The guide Bobby(Roberto) is really good. He introduced us all the areas we drove through and answered questions with in-depth knowledge and open mindedness. The staff on the site is also very knowledgeable. You can tell you that he wants to raise people’s awareness and loves what he is doing. A very interesting, relaxing and enjoyable tour! You would learn a lot about this country from bobby and about nature from the park’s staff. Def recommend to anyone in San Juan!
icon Response from Host , Mar 2021
Thank you for the review! It is our mission to give you the best and most wonderful experience!
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