Dear Customer,
Thank you for sharing your detailed review of your visit to the Catacombs of Paris and the Archeological Crypt. We appreciate your kind words about our guide and his helpfulness.
We are sorry to hear that the experience did not meet your expectations in terms of value for money. Your feedback is valuable and helps us improve our services. We understand that you expected a live guided tour of the Catacombs and regret the misunderstanding.
We take your comments on the duration and content of the tours included in the package seriously. Rest assured, we will review our offer description to ensure it accurately reflects the experience to avoid any future disappointments.
Once again, thank you for your feedback, and we hope you will give us another chance during your next visit to Paris.
Sincerely